Automation statuses explained
What each automation status means and what to do about it
Every 2sync automation displays a status badge on your dashboard. This status tells you whether the automation is running, waiting, or needs attention. Understanding statuses helps you monitor your syncs at a glance and act quickly when something changes.
What do 2sync automation statuses mean?
The table below lists every possible status, what it means, and what action to take.
| Status | Meaning | Action required |
|---|---|---|
| Setup | Initial configuration in progress | Complete the setup wizard |
| Synced | Everything is up to date | None |
| Syncing | Currently processing changes | Wait for completion |
| Scheduled | Waiting for the next sync cycle | None |
| Paused | Stopped, either by you or by 2sync after repeated failures | Resume when ready |
| Error | Something went wrong | Check the error details and resolve |
| Paused (Errored) | Paused by 2sync after four consecutive failures | Fix the cause, then click Resume |
| Aborted | Sync was cancelled mid-cycle | Review logs and restart |
| Unsyncing | Removing sync connections between items | Wait for completion |
| Quota Reached | Plan limit exceeded | Upgrade plan or pause other automations |
| Unsubscribed | Subscription has lapsed | Resubscribe to reactivate |
Map the Sync Status field in your field mapping to track individual item states alongside automation-level statuses. This gives you visibility into both the overall automation health and the status of each synced item. See Sync item statuses for details.
How do statuses transition?
A typical automation follows this cycle:
Setup -> Syncing -> Synced -> Scheduled -> Syncing -> Synced
After setup completes, the first sync runs. Once finished, the automation shows Synced and enters the Scheduled state until the next interval. This loop repeats based on your plan's sync frequency.
When statuses break the cycle
- Error can occur during any Syncing phase. 2sync tries again on the next cycle, but only up to a point: after four consecutive failures it stops trying and pauses the automation.
- Paused happens when you pause the automation, and also when 2sync pauses it for you after repeated errors. Either way the automation leaves the schedule and stays out of it until you resume. There is no next cycle waiting to rescue it.
- Aborted means a sync was interrupted. Check your activity logs for details.
- Unsyncing appears when you disconnect an automation. Items are being unlinked.
What to do for each status
Setup
Your automation is not yet active. Open the automation and complete all required steps: select assets, configure field mapping, and save.
Synced and scheduled
No action needed. Your data is current and the next sync is queued.
Error
Click the error badge to see the specific error code. Refer to the error codes reference for the cause and solution. Fix it quickly: four consecutive failures pause the automation, which at a 5-minute sync frequency is about 20 minutes after the first one.
Paused
You paused this automation. Click Resume on the automation's page when you are ready to sync again. The next sync picks up all changes made while paused.
Paused (Errored)
This is the status you see when 2sync stopped the automation for you. Four consecutive failures take it out of the schedule, so it is no longer retried.
One narrow exception restarts automatically: a background job runs every 30 minutes and reactivates automations whose last error was clearly temporary, such as a rate limit, a timeout, or a dropped connection. Everything else waits for you, including every error you would fix yourself: a revoked account connection, a deleted Notion database, a removed property, a permission change.
That is why fixing the cause alone appears to do nothing. Fixing it is the first step; the second is opening the automation and clicking Resume. Resume sits on the automation's own page, so if several automations are in this state, open each one.
Quota reached and unsubscribed
These are account-level statuses. Upgrade your plan or renew your subscription from the billing page to restore all automations.
Quota Reached and Unsubscribed affect all automations on your account, not just one. Resolving the billing issue restores every automation simultaneously.
Nothing is lost while an automation is paused. When you resume it, 2sync processes every change that accumulated during the downtime on the next sync cycle. But the catch-up starts at Resume, not at the moment you fixed the problem.
What are the best tips for monitoring automations?
Check your dashboard regularly: A quick glance at status badges catches issues before they accumulate. Synced and Scheduled are healthy states; anything else deserves attention.
Set up Sync Status tracking: Map the Sync Status field to a Select property in your Notion database. This lets you filter items by state and spot problems at the individual item level.
Act on errors promptly: Most errors have straightforward fixes, and an unfixed one costs you the automation: after four failed cycles it pauses and syncing stops until you resume it.
Related
- Sync item statuses for tracking individual item states within an automation
- Error codes for resolving specific error conditions
- Activity logs for reviewing sync history and debugging issues
- Billing management for resolving Quota Reached and Unsubscribed statuses
FAQ
How long does the Syncing status last?
Most syncs complete in under a minute. Large databases or many changes can take several minutes. If syncing persists for more than 10 minutes, check your activity logs for issues.
What is the difference between Paused and Error?
Error means a sync attempt failed and the automation is still scheduled to try again. Paused means it is out of the schedule and no longer tried, either because you paused it or because four consecutive failures made 2sync pause it. The second case shows as Paused (Errored). Both resume exactly where they left off once you click Resume.
I fixed the error and nothing happened. Why?
Because the automation is paused, not just errored. Once 2sync pauses an automation after repeated failures, it is skipped by the scheduler, so fixing the cause changes nothing on its own. Open the automation and click Resume. Only a small set of temporary errors, such as rate limits and timeouts, restart on their own.
Does Quota Reached delete my data?
No. Quota Reached only pauses syncing. All existing data and connections remain intact. Upgrade your plan or pause unused automations to resume.
Can I trigger a sync manually instead of waiting for Scheduled?
Yes. Click Sync Now on any automation to start an immediate sync cycle regardless of the schedule.